9/11 Memorial Tickets


8 am to 8 pm


9/11 Museum


180 Greenwich St, New York, NY 10007


2 hours

Best time to visit

9 am

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Top Tickets for 9/11 Memorial and Museum

9/11 Museum Skip the Line Ticket



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1 Day

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9/11 Memorial Guided Tour with Optional Museum Access



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1.5 hrs.

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9/11 Museum, Memorial and One World Observatory



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5 hrs.

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MOMA + 911 Museum and Memorial Combo Ticket 



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1 Day

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911 Private Tour: Museum and Observatory Access



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5 hrs.

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New York City Pass



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9 Day

Instant Confirmation




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9 Day

Instant Confirmation

Essential Tickets Booking Information

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How to Buy Tickets

Advantages of Booking Online Tickets

If you want to Maximize your time in New York


911 Museum & Memorial Skip the line Ticket

Ticket Price: €33

This is the cheapest and most convenient ticket, allowing you to spend as much time as you wish at the Museum and Memorial.

You can easily explore using your pre-booked timed ticket, which features skip-the-line access.

Pay your respects at the twin reflecting pools, marvel at the Survivor Tree, symbolizing hope amidst devastation and view artifacts and exhibits explaining the impact of the tragedy.

If you want a Detailed Exploration


911 Museum & Memorial Guided Tour

Ticket Price: €39

Visitors who wish to pay their respects, gain deeper insights into the tragic events of 9/11, and hear narratives of both heroism and tragedy will find this tour particularly meaningful. 

With the option to upgrade for entry to the 911 Museum, visitors can further explore exhibits and firsthand accounts at their own pace, making it suitable for those interested in a comprehensive understanding of this historic event.

Your guide has a personal connection to the events of 9/11.

If you want a Comprehensive Visit


All Access Ticket: Memorial Tour, Museum & Observatory

Ticket Price: €109

In just half a day, you can check off three significant highlights from your NYC tour list—the 9/11 Memorial, exploring the extensive exhibits at the 9/11 Museum, and soaking in fantastic views from the Observatory’s 100th floor.

By combining these experiences into one comprehensive ticket, travelers can maximize their time in NYC, ensuring they make the most of their visit to this historically significant site without sacrificing the depth of their exploration.

About 9/11 Memorial Museum

The New York skyline changed forever on 11 September 2001, marking a tragic day in history.

The 9/11 Memorial Museum, situated at the World Trade Center site in New York City, honors the nearly 3,000 victims of the 11 September 2001 attacks and the six who died in the 1993 bombing.

It preserves artifacts from the wreckage, including personal items and remnants of the Twin Towers, offering a powerful narrative of loss, survival, and heroism.

The Museum serves as a Memorial and an educational resource, providing interactive exhibits and personal stories to deepen understanding of the events.

Which Ticket is Best for You?


The 911 Memorial is open every day of the year from 8 am to 8 pm.
The last entry to the site is allowed until 7.30 pm. 

The attraction is free to enter; however, visiting the Memorial is complete with visiting the 9/11 Museum, which has slightly different times.

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Address: Gràcia, 08024 Barcelona, Spain
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The most popular way of reaching the 9/11 Memorial Museum is by taking the subway. 

The closest subway stations to the 9/11 Memorial Museum are World Trade Center station and Cortlandt St, which are just 1 to 2 minute walk away from the attraction.

If you take the E train, it will take you to the World Trade Center, while if you board the R train, you will reach Cortlandt Street from your starting point.

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To ensure visitor safety and a respectful setting, the Memorial prohibits the following:

– Alcohol, animals (except service animals), demonstrations of any kind, glass bottles, littering, paint, outside food and drinks, recreational wheeled vehicles, smoking, soliciting or leafleting, third-party commercial activities, weapons and explosives.

– Also, please refrain from carrying baggage or any items larger than 19 inches by 17 inches by 8 inches deep, as those will not be permitted into the Memorial.

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If you need a moment to unwind after experiencing the emotional impact of your visit, consider visiting The Museum Cafe.

It is on the second floor of the Museum, near the atrium terrace. It offers light refreshments for visitors seeking a moment of respite.

The Memorial is located in the vibrant Lower Manhattan neighborhood, which offers numerous excellent dining options before or after your visit.

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  • Visitors must stick to authorized trails and paths.
  • There are places in the park where smoking is not permitted.
  • Bicycles, skateboards, and other equipment are prohibited.
  • Visitors are forbidden to have picnics in prohibited areas.
  • To prevent damage, visitors should show respect for the artwork, sculptures, and architectural features by staying off of them and not climbing on them.
  • Dispose of rubbish in the appropriate containers.
  • Follow the guidelines and directives if you want to participate in a guided tour to enjoy a seamless and educational experience.
  • The early morning guided tour is ideal for experiencing the essence of the museum and to fully absorb its emotional impact with fewer crowds.
  • Post your morning visit, you can listen to a museum staff member talk about one specific artifact and their experience from 9/11 under the “We Were There” initiative. It takes place every day at noon.
  • Visitors often leave flowers, notes, or small mementos on the names of their loved ones, creating a moving and collective expression of grief and remembrance.
  • The 9/11 Museum has a Museum Café on the atrium terrace (level II), often overlooked by most visitors, open from 9 am to 6 pm. You can unwind here for a few minutes if you are overwhelmed by emotions.
  • Parents should decide if they want to take their children, as some exhibits might be too sad or scary for younger children. It will be best to speak with your children and prepare them before the visit.
  • While there is no dress code for visiting the 9/11 site, it is best to dress modestly given the solemn nature of the place.
  • If you visit around 11 to 16 September, don’t miss the “Tribute in Light.” Powerful spotlights illuminate the night sky, forming a moving tribute to the Twin Towers’ former location. It’s a sight you won’t want to miss.
  • Although the 9/11 Museum is closed on Tuesdays. However, due to huge crowds, during the holidays (June and July), it will remain open on select Tuesdays in 2024. 
  • You can check the exact dates of open Tuesdays and plan accordingly.
  • Enhance your visit by downloading the free 9/11 Museum app that provides an interactive guide, multimedia content, and personalized tours to navigate the exhibits effectively.
  • Be respectful of the no-photography zones within the Museum, especially in sensitive areas.

Highlights of 9/11 Memorial

9/11 Museum

The 9/11 Museum offers a comprehensive understanding of the events of 11 September 2001. It tells the story of that tragic day and the aftermath through artifacts, personal items, and exhibits.

Ground Zero

Ground Zero in New York City refers to the site in Lower Manhattan where the Twin Towers once stood. The site now includes the 911 Memorial and Museum and One World Observatory.

Survivor Tree

The Survivor Tree, a pear tree, survived the 9/11 attacks at the World Trade Center. Found in the rubble, it was cared for and replanted at the 9/11 Memorial. It symbolizes strength and hope after the tragedy.

Memorial Pools

The Memorial Pools at the 9/11 Memorial & Museum honor the victims of the 9/11 attacks. The names of 2,983 victims are carved into the pools, giving a place to remember them.

Memorial Glade

Memorial Glade honors first responders and recovery workers. It features six large stone monoliths symbolizing strength and resilience, commemorating those affected by the aftermath of the attacks.

FDNY Memorial Wall

The FDNY Memorial Wall is a 56-foot-long bronze bas-relief Memorial located across from the World Trade Center site. This tribute honors the 343 firefighters who lost their lives on 11 September.

What Our Customers Say

Highly Recommended

We can really recommend the tour. Very well organized and not too much walking. Our guide Jim Quinn was excellent. Really passionate about the whole story. The horrific tragedy of 9/11 and the heroic, spirited recovery that has followed. His personal recollections of the day were evocative and his recounting of various tales of the day itself were powerfully emotional.


“Super Nice Pass! ”

Super nice to buy this ticket and not have to stand in line for a long time to buy tickets. We were almost everywhere immediately (our trip was in February, so it was not massively busy). Remember to take your GetYourGuide tickets with you everywhere just in case. Some attractions want to scan these. Also keep in mind that you must (currently) reserve a time slot per attraction via the CityPass website (only the American Museum of Natural History requires you to reserve via their own website).


“Amazing Private Tour”

The tour guide was amazing. He injected his personal experiences of the event into the tour, making the tour more relatable to people that were not there to experience the event. He also answered questions clearly and was very friendly. Would recommend anyone to go on this tour. At the end of the tour, the tour guide gave us the Observation Tower Tickets and directed us on how to get to the main entrance of the One World Trade Center to go to the observation deck.



1. Do I need tickets to visit the 911 Memorial?

No, the 9/11 Memorial Plaza is free and open to the public. You can walk around the Memorial, see the reflecting pools, and read the victims’ names at your own pace

2. Do I need tickets to visit the 911 Museum?

3. Where can I buy tickets to the 911 Museum?

4. Are there different ticket types available for the 911 Museum?

5. Are there discounts available for 9/11 Museum tickets?

6. What is the cancellation policy for 91/1 Museum tickets?

7. What time should I arrive for my visit to the 9/11 Museum?

8. What happens if I lose my 9/11 Museum ticket?

9. How to get free 9/11 Museum tickets?

10. Can I visit all the places around the 9/11 Memorial in one ticket?

11. Is there a dress code for visiting the 9/11 Museum Memorial?

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